RF Support was established in 2003 to be the leading RF Repair centre for semiconductor plants worldwide. We recognised that the fabs were being forced to examine costs in order to survive. This led us to establish a total quality approach.

It is acknowledged that the major cost involved in unplanned RF equipment failure is not the actual repair cost it is firmly with lost wafer processing time. To that end we set in motion a quality system to significantly improve the reliability of this equipment.

It is much more cost effective to have highly reliable high quality repairs. We set out to achieve this while continuing to trim all margins to ensure our customers can maintain their cost effectiveness.

A number of different strategies have been implemented.

• Targeting ISO9001:2000 designed processes
• Quality Improvement Program
• and arguably the most fundamental - Fine attention to detail