RF Support was established in 2003 to be the leading RF Repair centre for semiconductor
plants worldwide. We recognised that the fabs were being
forced to examine costs in order to survive. This led
us to establish a total quality approach.
It is acknowledged that the major cost involved in
unplanned RF equipment failure is not the actual repair
cost it is firmly with lost wafer processing time. To
that end we set in motion a quality system to significantly
improve the reliability of this equipment.
It is much more cost effective to have highly reliable
high quality repairs. We set out to achieve this while
continuing to trim all margins to ensure our customers
can maintain their cost effectiveness.
A number of different strategies have been implemented.
- Targeting ISO9001:2000 designed processes
- Quality Improvement Program
- and arguably the most fundamental - Fine attention